Contact Us

Head Office and General Enquiries:

11 Ellis Street, PO Box 275, Alexandra 9340

Call: (03) 440 0022

Email: enquire@pioneerenergy.co.nz

Auckland Office 

Call:  (03) 440 0022  

Christchurch Office 

Call:  (03) 440 0022  

Level 2, 4 Ash Street, Christchurch 8011

For Residential Electricity enquiries

Call: 0800 843 769

Email: customer.care@pioneerenergyretail.co.nz

For Commercial Electricity Customers

Call:  0508 363 749  

Email: energy@pioneerenergy.co.nz

For  Village power and embedded network customers 

Call: 0800 200 302

Email: contact@pioneerenergy.co.nz

 

For generation sites and heat plant site outage or emergency service, call the Regional Manager in the affected area:

North Island 

Craig Rowe (027) 554 1465

South Island 

Callum Dimond (027) 270 3177